This course helps you prevent quality problems requiring inspection and rework. It defines standard work from a lean perspective and shows you how to implement the concepts to improve both office and manufacturing processes.
Define standard work from a Lean perspective
Understand areas of opportunity to increase quality and velocity
dentify the most error-prone, high waste areas of the process
Understand measurements for engineering situations
Understand the largest areas to control in maturity frameworks (CMM, ITIL)
Understand the DMAIC approach for software product engineering, package development or custom deployments.
Promote adoption of Six Sigma & Lean Fundamentals within IT/MIS groups
Use Six Sigma in Iterative Software Development Lifecycles (SDLC)